• English (US)

Go to website

• How to create streaming playlist?

  Creating pre-recorded video playlist Either click New Stream from the sidebar or click New Stream button on the top and select Recorded Stream. Click on previous uploads to select a video. ![](https://storage.crisp.chat/users/helpdesk/website/9275213e0Popular

• How can I edit a scheduled playlist?

  Editing a Scheduled Playlist To modify a scheduled playlist, click Recorded Events from Schedules tab on the left sidebar. All your scheduled playlists will be displayed, click edit schedule button for the playlist you wish to modify. Click modify video playlist button. ![](https://storage.crisp.chat/users/helpdFew readers

• How to import Webex recording to OneStream?

  OneStream - Webex Integration The OneStream-Webex integration allows you to import your Webex Cloud Recordings to OneStream and live stream those recordings to multiple social media platforms simultaneously via OneStream. Prerequisites A paid Webex Account Access to Webex meeting recordings OneStream Standard or Professional Subscription (More about subscriptions [here](https://helpdesk.onestream.live/en-us/article/what-are-the-available-onestream-subscription-plans-pricing-13jbzFew readers

• Recommended video settings for live streaming via OneStream

  Recommended Video Settings Though OneStream is capable to handle most kinds of mp4, mov, ** m4v**, webm and ** mkv** video file, we recommend the following video settings for best live streaming results when streaming via OneStream. Format: mp4Very popular

• What video size and formats are supported?

  Video File Size Maximum 5 GB, if uploaded directly from computer/phone/tablet. No size limit, if uploaded using Dropbox, Google Drive or OneDrive. Video Formats The following video formats/extensions are supported by OneStream: mp4 mov mkv m4v webm Related articles: [Recommended video settings for live-streaming via OneStream](/en-us/article/recommended-video-setSome readers

• How to convert video file to the correct format?

  Supported Video Formats OneStream supports the following 5 video formats: mp4 mov mkv m4v webm How to Convert to Correct Format If your video is not one of the above formats, do not worry! Here are two ways to convert your video to the correct format: Use your video editing software. Open your video editing program, import the video, and render it out into a supported format. A great free program that can do this is [Handbrake](/en-us/article/how-to-convert-video-to-mpVery popular

• How to encode video to correct format using Handbrake?

  Steps to Convert via Handbrake Here is how to convert your video files into mp4 format with handbrake: Download and install Handbrake by choosing the version for your operating system from http://handbrake.fr/ After installation, open handbrake. Clicking Open Source button on the left hand side to choose your video file. ![](https://storage.crisp.chat/users/helpdeskVery popular

• How to change video after event announcement has triggered?

  Change video after event notification has triggered Create a Recorded Event with event announcement. Once the event announcement is triggered, click Change Video. From the pop-up window, choose your desired video and click Update. ![](https://storage.crisp.chat/users/helpdesk/website/9275213e00c18800/image_btufkoFew readers

• How to change video file names?

  Modifying your video filename in OneStream storage Click My Uploads under Videos section. Locate the desired video and click the filename. Enter the new file name and press enter. The video file name isFew readers

• How to use cloud storage feature for uploading videos to Onestream?

  Importing video files from common cloud storage platforms. Method-1 Either click New Stream from the sidebar or click New Stream button on the top and select Recorded Stream. Select the Cloud Storage platform from where you want to import the video. In this article, we will use Dropbox as an example. ![](https:Popular

• What is the maximum allowed video resolution?

  Maximum allowed resolutions for popular streaming destinations Facebook The maximum allowed resolution is 1920 x 1080 (1080p) on Facebook. If your video resolution is higher than 1080p, OneStream will automatically scale it down to 1080p. YouTube For YouTube the maximum allowed resolution is 1920 x 1080 (1080p). If your video resolution is higher than 1080p, OneStream will automatically scale it down to 1080p. Twitch For Twitch streaming, the maximum allowedSome readers

• Why my live stream has a lower video quality than the original video?

  Streaming Quality OneStream does not change the videos quality that are streamed unless higher than the allowed video resolution. For example, if your video file is 720p HD, it will be live streamed as 720p HD.  Quality Seen by Viewers It is important to understand that what video quality viewers see depends on their internet connection speed. If some viewers have poor internet connection speed they might see 360pFew readers

• How to import files from S3 compatible cloud storage?

  S3 Cloud Storage Connection Either click New Stream from the sidebar or click New Stream button on the top and select Recorded Stream. Click + icon in the cloud storage section to configure S3 cloud storage. Click Add Cloud Storage button from the pop-up window. ![](https://storFew readers

• Import Zoom Cloud Recordings to OneStream

  OneStream - Zoom Integration The OneStream-Zoom integration allows you to import your Zoom Cloud Recordings to OneStream and live stream those recordings to multiple social media platforms simultaneously via OneStream. Prerequisites A paid Zoom Account Access to Cloud Recording OneStream Standard or Professional Subscription Authorizing OneStream & Importing Recordings Either click New Stream from the sidebarFew readers