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FAQs related to OneStream Live's Android and iOS Apps
How can I upgrade subscription plan on iOS?
Upgrade your subscription plan To upgrade subscription plan, click the lines on the left top corner of the screen and scroll down. Click Upgrade Plan. Select the plan you wish to upgrade to and then pressSubscribe. Create an account for OneStream using your Apple ID and press Continue. !(htt
How to connect a social account to OneStream mobile app?
Connecting Social Account to OneStream Live using Mobile App On OneStream app, click Menu button. Click on the Add Account button. To connect a social account, click on the social account button. For example, to connect a Facebook Page click on the Page button, and so on. !(https://storage.
How to disconnect a social account from OneStream mobile app?
Disconnecting a social account from OneStream using mobile app Under Accounts on your left sidebar, click the social account that you wish to disconnect. Click Settings icon. Click Disconnect and the social account will be disconnected. Related Article: [How to live stream Webex
How to upload and schedule a video for pre-recorded streaming using mobile app?
Ways to upload a video file There are two ways to upload a video file to OneStream: Upload directly from your mobile device (Video size limit: 5GB). Using video directly from cloud storage like Google Drive, Dropbox or OneDrive (No video size limit). Steps to select a video file for live-streaming On OneStream app, click New Event and select Upload New Video !(https:
Advance Scheduling options in mobile app
Advanced Live Stream Scheduling On OneStream app, click New Event and select PRE-RECORDED Upload a video and add stream details. !(https://st
How to add custom thumbnail on live stream using mobile app?
Adding a custom thumbnail on a live stream On OneStream app, click New Event and select Upload New Video Upload a video from device or import from cloud storage. Click Change Thumbnail. !(https://stor
How to re-schedule my previously uploaded videos and schedules using mobile app?
Re-scheduling previously uploaded videos and schedules using mobile app Method 1 On the left sidebar click Schedules or Streaming History, click Own Social Streams. Click yellow Reschedule/Re-use button. Method 2 On OneStream app, click New Event and select PRE-RECORDED
How to delete my stored videos using mobile app?
How to delete videos from OneStream storage: On the left sidebar under OneStream storage, click Videos and then My Uploads. You can select any video(s) that you wish to delete to make space in your video storage. Click Delete. Related Articles: [How to delete my stored vid
How to loop my live stream using mobile app?
How to loop a video [Upload a video](https://helpdesk.onestream.live/en-us/article/how-to-upload-and-schedule-a-video-for-pre-recorded-streaming-using-mobile-app-1gamxn6/?bust=1635
How to change stream privacy using mobile app?
Set Live Stream Privacy Upload a video and add stream details. Click Schedule Stream. !(https://storage.crisp
How to add a logo or overlay on a stream using mobile app?
Adding a logo, overlay or watermark on a live stream On OneStream app, click New Event and select Upload New Video Upload a video from your device or import from cloud storage. !(https://storage.crisp.chat/users/helpdesk/website/9275213e00c188
How to add srt file to your video for captions using mobile app?
Live streams with captions OneStream allows adding of open captions to your pre-recorded live streams by adding an SRT file. An SRT file or SubRip (.srt) file is one of the most common types of raw caption file formats. Adding captions to your videos While creating a schedule, click on the captions button right under the video thumbnail. Click Storage and Choose the srt file from your mobil
How to change video in an existing schedule using mobile app?
Change video in an existing schedule Go to the relevant scheduled stream and click Modify button. Click Change Video. Select the desired video from the pop-up window of video storage to add it. !(https://storage.crisp.chat/users
How to broadcast real-time live stream using mobile camera?
Broadcast in real time using mobile camera On OneStream app, click Create Event Select Third-Party Streaming Tool . Select STREAM CONTROL. Click BROADCAST !(https://storage.crisp.chat/user
How to set up real-time live stream using mobile app?
Setting up real-time live streaming with mobile app In OneStream app, click Create Event Select Third-Party Streaming Tool. Click on RTMP Settings tab to get Server URL and Stream Key. Select your des