Question 1

Recommended video settings for live streaming via OneStream

Accepted Answer

| It is highly recommended that a gap of at least 10 minutes is given between the time when you set up the schedule and when the stream actually has to go live. This gives the system enough time to optimize the video.

Copyright Content

Live streams containing copyright audio or ** video** (even background copyright music) will be automa

Question 2

How to live stream videos on Instagram?

Accepted Answer

Live stream video on Instagram

|| To stream on Instagram from your OneStream account, you need a third party app like Instafeed.

Before you begin

For Instagram, the video should be in Portrait mode. We recommend a 720p video in portrait mode, although 1080 will work too. For example, the IGTV portrait video dimensions can be 1080 x 1920 pixels and an aspect ratio of 9:16.
Instagram allows a maximum stream time of 4 hours per video.

||| Important: OneStream does not own or have developed Instafeed. So, if you find issues with it, please contact their support directly for help.

Steps to configure Instagram

Go to OneStream dashboard and on the sidebar click Accounts.
Click Add Account & Click Instagram button.

You will be given two options to connect the Instagram account.

Method 1: Connect via Instafeed

Click on the option connect via Instafeed.

Enter Instagram Username.
Enter Instagram Password.
Check the I'm not a robot checkbox.

Click on Login after which Instagram account will be connected.

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Question 3

Facebook Permissions & Re-authentication

Accepted Answer

How to re-authenticate OneStream

Follow these steps if your live stream failed due to Facebook permissions error or expected Facebook Pages or Groups do not show up when you try to connect Facebook social accounts.

Steps to re-authenticate OneStream with Facebook

Click your avatar on top right.
Click Account Settings.

Scroll down and click ** RE-AUTHENTICATE ONESTREAM** button.

Click Re-Authenticate confirmation.

Now, to complete the Re-authentication process, click Allow Permissions.

Enter your Facebook password.
Click Log In.

Choose with whom you want to share posts created via OneStream and press OK. You can choose public and later change it from OneStream dashboard.

Press OK again. DO NOT modify any permissions.

**Related Articles: **

[How to connect a social a

Question 4

Which streaming platforms are supported by OneStream Live?

Accepted Answer

Social media streaming networks supported by OneStream Live

Facebook (Profile, Pages, Groups)
YouTube
Instagram
Twitch
Custom RTMP
Hopin
Steam
Trovo
Vimeo
Socio
DLive
Smashcast
ViewStub
DaCast
Wowza
STAGE TEN
Bambuser
Mobcrush
AfreecaTV
Dailymotion
Picarto
Muvi
Flowplayer
Loots
Kakao TV
Huya
Bilibili
Zhanqi TV
DouYu
Nimo TV
Naver TV
V Live
Mixcloud
Nonolive
OnlyFans
FC2 Live
GoodGame.ru
MLG
IBM
OK.ru
Chew TV
VAPERS
Breakers
Vaughn Live

Question 5

What are Add-ons & Extras?

Accepted Answer

OneStream Add-ons and Extras

Add-ons are extra features that you can separately add on top of your existing subscription.
Add-ons can be purchased and cancelled anytime you want.

| For example: You have basic plan ($10) that allows you to stream for 15 min per video and you want to increase stream time to 30 min, you can simply purchase 15 min of extra stream time for $10 without needing to upgrade to Standard plan ($45). Your monthly bill would become $20 and all other features of basic plan will remain intact.

How to apply Add-ons/Extras

Choose your desired add-on and hit Apply button.

Click Apply again on the pop up window.

|| Note: Whatever you purchase in Add-on, is added on top of your existing plan. e.g If you purchase 10 extra stream slots then your new total stream slots = your existing slots + new slots

Related Article: What is add-on pricing?

Question 6

How are tags displayed on my live streams?

Accepted Answer

Facebook Tags

On Facebook the tags appear along with video description. The tags remain available after the streaming has finished.

YouTube Tags

On YouTube tags appear only when the video is live. To view the tags click the Live Stream tab in OneStream dashboard and click your live stream. It will take you straight to your live stream on YouTube. Click Edit Video under the video.

Here you can see the tags that are associated with your live video.

||| Tags do not work with YouTube Existing Events

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