• What are the Available OneStream Subscription Plans & Pricing?

  OneStream Live Subscription Plans Following are the available OneStream Monthly & Yearly Subscription Plans. Free Plan Free forever All Live social network Pre-recorded Streaming Unified Chat Looping Real-time Streaming 2 Multi-streaming destinations 4 OneStream Studio participants 15 min max each pre-recorded live stream 1 Team Seat What is Team Management Feature? (/en-us/article/what-is-Popular

• What are the Available Payment Methods?

  Payment Methods There are three available payment options to purchase OneStream Live subscriptions. * PayPal * Credit or Debit Card (MasterCard, Visa, Maestro, and American Express are supported). * Google Pay How to Pay Once you select the subscription plan you wish to buy (Monthly or Yearly), the billing poFew readers

• How to Change Payment Details?

  Changing Payment Methods Once you are logged in to your account Click on the top right icon and select Account Settings Select Billing & Subscription and click on Manage Payment Methods Click on the Primary payment method. (https://storage.crisp.chat/users/helpdesk/website/9275213Few readers

• How can I resume my subscription?

  Resume Subscription Subscription will be resumed automatically once the scheduled pause ends. However, you can also resume your subscription anytime during the pause state. There are two methods to resume the paused subscription. Method 1: Log in to your OneStream account. Click on the subscription button at the top menu bar and select Update Subscription. (https://storage.crisp.Few readers

• How to remove a scheduled pause in subscription?

  Removing Scheduled Pause Click on the avatar from the right top corner and select Account Settings from the drop-down menu. Click on the arrow and select Pause & cancel subscription. (https://storage.crisp.chat/users/helpdesk/website/9275213e00cFew readers

• How to Purchase a Subscription?

  Purchasing a OneStream Live Subscription Click on Free plan in the webapp header and then click on Update Subscription in the drop-down menu. Click the Select button for the subscription plan you want. You can choose from Basic, Standard, and Professional plans. You can turn the toggle to tFew readers

• How to Upgrade an Existing Subscription?

  Upgrading Your Subscription Plan Method 1: Once you are logged in to your account Here, you can see your chosen subscription plan; click on the Subscription you are currently on and select Update subscription . Click on Select for the plan you wish to upgrade on. You can click on PrFew readers

• How to Find my Current Subscription?

  Viewing Current Subscription Plan There are different ways to find which plan you are currently subscribed to. Method 1 Your current subscription plan, along with the applied number of add-ons, will be displayed in the top right corner. Method 2 Click on your profile avatar from the top right and click on Account Settings. (https://storage.crisp.chat/users/helpdesk/website/92752Few readers

• How Can I Downgrade an Existing Subscription?

  Downgrading Your Subscription Plan Method 1 On the top right, click on the existing subscription button and then click on Update Subscription from the drop-down. Explore the available plans (Monthly & Yearly) here. Select the desired plan to downgrade to and click the Select button.Few readers

• Is Tax Included in OneStream Pricing Plans?

  All our prices are tax exclusive. OneStream operates in Europe and by law, we must apply EU VAT (value added tax) to any transaction done by European customers. If you are a based in Europe then VAT is applicable and you will automatically be asked to enter you valid EU VAT id when subscribing to OneStream. If you have a registered EU VAT id no VAT will be added to the subscription price. OthFew readers

• How to Pause a Subscription?

  Pausing a Subscription Click on your avatar on the top right corner and select Account Settings from the drop-down menu. Click on the arrow and select Pause & cancel subscription. (https://storage.crisp.chat/usersFew readers

• What is OneStream's refund policy?

  Refund Policy Refunds will not be provided for any subscription. We do not provide credit(for downgraded subscriptions), refunds or prorated billing for subscriptions that are cancelled after the billing period has started for monthly or yearly subscriptions. In such circumstance, you will continue to have access to your subscription until the end of the billing cycle. We only consider providing refunds in case the service fails to work for you because of problems at our end. To requestPopular

• How to Cancel a Subscription?

  Canceling a Subscription Subscription can be cancelled at any time and you will not be charged after the current billing period ends. Click on the avataFew readers

• What is OneStream's Cancellation Policy

  Cancellation Policy You can cancel your subscription at any time. Please note that you must cancel your subscription before it renews for a subsequent billing period (month or year) in order to avoid being charged for the next subscription fee. If you cancel your subscription, the cancellation will become effective at the end of the current billing subscription period.Popular

• How to Reactivate My Cancelled Subscription?

  Reactivating Your Subscription There are two ways to re-activate your cancelled subscription. Method 1: Click on the existing subscription button on the app header and then on Reactivate Subscription. Click on the Reactivate button. Confirm reactivation by clicking on the Reactivate butFew readers

• Why was my Credit Card Declined?

  Declined Card Payment There are many reasons why a credit card might be declined. When charges are submitted to your bank account, banks have automated systems to determine whether to accept or reject the charge. Most common reasons can be: Account balance Expiration date Card's online usage settings Spending habits (your bank might decline based on your spending, suspecting as fraudulent) Make sure that your card is allowed to be used on internet as for some banks this is notFew readers

• How Can I View My Billing History and Invoices?

  Viewing Billing History & Invoices Click on your profile avatar from on top right corner and then click on Account Settings. Scroll down and click on Billing & Subscription. Click on Billing history & invoices. You can see your current and past subscription plans. You can download the invoicFew readers

• How to Change My VAT ID?

  Changing VAT ID Click on your profile avatar on the top right, then click on Account Settings. Scroll down and click on Billing & Subscription. Click on Update billing address, Company Name, VAT id, etc. Click on your billing details. (https://storage.crisp.chat/users/helpdesk/website/927Few readers

• What are the Available Add-ons?

  Available Add-Ons Add-ons are extra features you can add separately on top of your existing subscription. Add-ons can be purchased and cancelled anytime you want.Few readers

• How to Add/Remove Add-ons from Your Current Subscription?

  Applying Add-ons on Your Current Subscription Applying Add-on From the top left, click on the existing subscription button and then click on Add-ons & Extra from the drop-down menu. To add a specific Add-on, simply move the corresponding sliders to the right. Once you've made your desired selections,Few readers