How Can I Downgrade an Existing Subscription?
Downgrading Your Subscription Plan
Method 1
On the top right, click on the existing subscription button and then click on Update Subscription from the drop-down.
![](https://storage.crisp.chat/users/helpdesk/website/9275213e00c18800/image_70pvwz.png)
Explore the available plans (Monthly & Yearly) here. Select the desired plan to downgrade to and click the Select button.
![](https://storage.crisp.chat/users/helpdesk/website/9275213e00c18800/image_1clzrl1.png)
Confirm downgrade by clicking on Apply.
![](https://storage.crisp.chat/users/helpdesk/website/9275213e00c18800/image_yak658.png)
A pop-up will confirm the downgrade. Click on OK to continue using OneStream Live.
![](https://storage.crisp.chat/users/helpdesk/website/9275213e00c18800/image_1htoqz0.png)
Method 2
Click on your profile avatar from the top right, then click on Account Settings.
![](https://storage.crisp.chat/users/helpdesk/website/9275213e00c18800/image_1r9o515.png)
Click on Billing & Subscription and then click on Change Subscription.
![](https://storage.crisp.chat/users/helpdesk/website/9275213e00c18800/image_1fxhpta.png)
Explore the available plans (Monthly & Yearly) here. Select the desired plan to downgrade to and click the Select button.
![](https://storage.crisp.chat/users/helpdesk/website/9275213e00c18800/image_1d3598p.png)
Confirm downgrade by clicking on Apply.
![](https://storage.crisp.chat/users/helpdesk/website/9275213e00c18800/image_1fb5jym.png)
A pop-up will confirm the downgrade. Click on OK to continue using OneStream Live.
![](https://storage.crisp.chat/users/helpdesk/website/9275213e00c18800/image_163ja6q.png)
Related Articles:
How to upgrade an existing subscription?
How to add/remove Add-ons from your current subscription?
How to pause a subscription?
Updated on: 08/01/2023
Thank you!