Articles on: Troubleshooting

How to Troubleshoot Common Issues with Android Browser?


Clearing Cache and Cookies


  1. Open the Google Chrome.


  1. Tap on the menu (three dots) in the top right corner.



3, Click on **Clear Browsing Data. **



  1. Click on " Clear Data"



For other browsers Go to Settings > Privacy > Clear browsing data.


Taking screenshots on an Android Mobile


  1. Open the screen that you want to capture.


  1. Press the Power and Volume down buttons at the same time.


Updating the Browser


  1. Open the Google Play Store.


  1. Search for your browser (e.g., Chrome, Firefox).


  1. If an update is available, tap Update.


Ensure your browser is up to date as updates often include performance improvements and bug fixes.


Restart the Browser or Device


  1. Close the browser completely.


  1. Restart your device.


  1. Open the browser again and check if the issue is resolved.


Restarting can help clear temporary glitches.


Checking Internet Connection


  1. Ensure you have a stable Wi-Fi or mobile data connection.


  1. Try switching between Wi-Fi and mobile data to see if the issue persists.


A poor internet connection can cause pages to load slowly or not at all.


Trying an Alternative Browser


  1. Download and install another browser (e.g., Firefox, Opera) from the Google Play Store.


If the issue persists, it might be specific to the browser you're using. Trying a different browser can help determine if the problem is browser-specific.


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Updated on: 03/07/2025

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