How to Disable Pop-up Blocker?
Popup Blocker
Pop-up blocker(s) should be disabled in your browser to allow Facebook Permissions correctly.
This section explains how popup blocker(s) is disabled for different popular browsers.
![](https://storage.crisp.chat/users/helpdesk/website/4e4a11ea975e5800/73356234-3616-4466-b5c6-9404c0_7lbtgn.png)
If you are using Google Chrome as your web browser, the pop-up blocker will appear to the far right side of the web address/URL like it is displayed below.
![](https://storage.crisp.chat/users/helpdesk/website/623c8e031aa09000/66b09092-7b33-4b4a-964e-b56749_177f0ei.png)
![](https://storage.crisp.chat/users/helpdesk/website/8c01376b65db5000/23a74f16-d2d8-4640-80d0-7d38a3_1x9lofx.png)
To allow the pop-up:
When the pop-up is blocked by Chrome, a small pop-up blocker indication appears in the address bar.
Click on Always allow pop-ups from https://app.onestream.live
Click Done.
![](https://storage.crisp.chat/users/helpdesk/website/84f53e09f77b9000/ba965d03-a5fa-49f7-a25d-6e1475_1a8kqzm.png)
If you use Mozilla Firebox as your web browser, the pop-up will appear under the web address/URL as displayed below.
![](https://storage.crisp.chat/users/helpdesk/website/7cef9e267e1c0400/04813722-4416-478c-88aa-d43267_w1zaog.png)
![](https://storage.crisp.chat/users/helpdesk/website/391c190cb396a600/a3902aa7-cb9a-4437-a2a3-91f5da_1irsvmp.png)
To allow the pop-up:
Firefox will indicate when the pop-up is blocked.
Click on Preferences to the far right of the pop up warning.
Click on Allow pop ups from app.onestream.live
Updated on: 11/15/2024
Thank you!