Issue

Your pre-recorded scheduled stream failed because a real-time stream was already running on this social account.

The system always gives preference to real-time stream over pre-recorded stream in case of a conflict.

Solution

Please schedule pre-recorded live carefully, making sure there is no overlap between a real-time stream and a pre-recorded stream on the same social account at the same time.

Published on: 10 / 15 / 2020