How to Upgrade an Existing Subscription?
Upgrading Your Subscription Plan
Method 1:
Once you are logged in to your account
Here, you can see your chosen subscription plan; click on the Subscription you are currently on and select Update subscription .
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Click on Select for the plan you wish to upgrade on.
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You can click on Proceed.
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Once the subscription is updated you can view head back to the dashboard by clicking on OK
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Method 2:
Click on the top right icon and select Account Settings
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Select Billing & Subscription and click on Change Subscription
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Click on Select for the plan you wish to upgrade on.
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You can click on Proceed.
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Once the subscription is updated you can view head back to the dashboard by clicking on OK
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If an existing subscription is upgraded or downgraded, the price difference between the previous and the current subscription will be automatically adjusted, and only the remaining amount will be credited/deducted. The credited amount is not refunded but rather used in your next month's invoice.
Related Articles:
What are the available OneStream subscription plans & pricing?
What are available payment methods?
Updated on: 11/20/2024
Thank you!