Managing your subscription is simple and flexible. OneStream allows you to cancel at any time, giving you control over your billing and access.
Cancellation Policy
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A subscription can be canceled at any time through the Account settings. To avoid being charged for the next billing cycle (monthly or yearly), the cancellation must be completed before the renewal date.
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Once canceled, the subscription remains active until the end of the current billing period (monthly or yearly), giving you full access until then.
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No refunds are provided for unused time or partial billing periods.
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In rare cases where the service fails due to issues on our end, refunds may be considered on a case‑by‑case basis at our sole discretion.