Respond to comments via Unified Chat.

With Unified Chat, you can efficiently manage your Pre-recorded and Real time live streaming viewers' incoming messages, comments & replies from multiple social platforms within OneStream Live.

Unified Chat is available for Facebook Page, Instagram, YouTube and Twitch at this moment.
Only professional plan users can use Unified Chat feature. Standard plan users can apply Unified chat as Add-on



Manage Unified Chat of Pre-recorded live stream

Once the stream is in LIVE state, click on the chat button next to your Live Stream.



Chat window will appear on the right side. You can type your comments or replies and click on the red send button to deliver it.



Manage Unified Chat of Real-time live stream

In the Multicasting section once your stream goes Live on social platforms, click on Unified Chat button.



Chat window will appear on the right side. You can type your comments or replies and click on the red send button to deliver your chat.



You can select all social platforms or your desired social account from popover menu of connected social accounts to manage unified chat.




Related Articles:

How to upload and schedule a video for pre-recorded streaming?
How to set up real-time live streaming?
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