How to re-authenticate OneStream

Follow these steps if your live stream failed due to Facebook permissions error or expected Facebook Pages or Groups do not display to be connected.

If there are scheduled or ongoing live streams on connected Facebook social accounts, those will stop immediately. You will have to reschedule those after revoking the permissions.

Steps to re-authenticate OneStream with Facebook

Click your avatar on top right.
Click Account Settings.

Scroll down and click RE_AUTHENTICATE ONESTREAM button.

Click Re-Authenticate confirmation.

It is important to select the Pages manually to give permissions, as by default no page is selected!

Now, to complete the Re-authentication process, click Allow Permissions.

Enter your Facebook password.

You can also select the privacy during this process.

Related Articles:

How to connect a social account to OneStream?

How to connect Facebook Group to OneStream?
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